Service & Software

Global User Experience (UX) Research Software Sales Market Report, Competitive Analysis and Regional Opportunities 2025-2031

The global User Experience (UX) Research Software market is strategically segmented by company, region (country), by Type, and by Application. This report empowers stakeholders to capitalize on emerging opportunities, optimize product strategies, and outperform competitors through data-driven insights on revenue and forecasts across regions, by Type, and by Application for 2020-2031.
Market Segmentation
By Company:
UserTesting
Qualtrics
Hotjar
Lookback
UserZoom
Validately
Userlytics
UsabilityHub
TryMyUI
Woopra
Usabilla
TechSmith
20 | 20
User Interviews
By Type: (Dominant Segment vs High-Margin Innovation)
Cloud Based
On-Premises
By Application: (Core Demand Driver vs Emerging Opportunity)
Large Enterprises
SMEs
By Region
Macro-Regional Analysis: Market Size & Growth Forecasts
- North America
- Europe
- Asia-Pacific
- South America
- Middle East & Africa
Micro-Local Market Deep Dive: Strategic Insights
- Competitive Landscape: Player dominance vs. disruptors (e.g., UserTesting in Europe)
- Emerging Product Trends: Cloud Based adoption vs. On-Premises premiumization
- Demand-Side Dynamics: Large Enterprises growth in China vs. SMEs potential in North America
- Localized Consumer Needs: Regulatory hurdles in EU vs. price sensitivity in India
Focus Markets:
North America
Europe
(Additional regions can be customized based on client needs.)
Chapter Outline
Chapter 1: Report scope, executive summary, and market evolution scenarios (short/mid/long term).
Chapter 2: Quantitative analysis of User Experience (UX) Research Software market size and growth potential at global, regional, and country levels.
Chapter 3: Competitive benchmarking of manufacturers (revenue, market share, M&A, R&D focus).
Chapter 4: Type-based segmentation analysis – Uncovering blue ocean markets (e.g., On-Premises in China).
Chapter 5: Application-based segmentation analysis – High-growth downstream opportunities (e.g., SMEs in India).
Chapter 6: Regional revenue breakdown by company, type, application and customer.
Chapter 7: Key manufacturer profiles – Financials, product portfolios, and strategic developments.
Chapter 8: Market dynamics – Drivers, restraints, regulatory impacts, and risk mitigation strategies.
Chapter 9: Actionable conclusions and strategic recommendations.
Why This Report?
Unlike generic global market reports, this study combines macro-level industry trends with hyper-local operational intelligence, empowering data-driven decisions across the User Experience (UX) Research Software value chain, addressing:
- Market entry risks/opportunities by region
- Product mix optimization based on local practices
- Competitor tactics in fragmented vs. consolidated markets
1 Report Overview
1.1 Study Scope
1.2 Market by Type
1.2.1 Global Market Size Growth by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud Based
1.2.3 On-Premises
1.3 Market by Application
1.3.1 Global Market Share by Application: 2020 VS 2024 VS 2031
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global User Experience (UX) Research Software Market Perspective (2020-2031)
2.2 Global Market Size by Region: 2020 VS 2024 VS 2031
2.3 Global User Experience (UX) Research Software Revenue Market Share by Region (2020-2025)
2.4 Global User Experience (UX) Research Software Revenue Forecast by Region (2026-2031)
2.5 Major Region and Emerging Market Analysis
2.5.1 North America User Experience (UX) Research Software Market Size and Prospective (2020-2031)
2.5.2 Europe User Experience (UX) Research Software Market Size and Prospective (2020-2031)
3 Breakdown Data by Type
3.1 Global User Experience (UX) Research Software Historic Market Size by Type (2020-2025)
3.2 Global User Experience (UX) Research Software Forecasted Market Size by Type (2026-2031)
3.3 Different Types User Experience (UX) Research Software Representative Players
4 Breakdown Data by Application
4.1 Global User Experience (UX) Research Software Historic Market Size by Application (2020-2025)
4.2 Global User Experience (UX) Research Software Forecasted Market Size by Application (2026-2031)
4.3 New Sources of Growth in User Experience (UX) Research Software Application
5 Competition Landscape by Players
5.1 Global Top Players by Revenue
5.1.1 Global Top User Experience (UX) Research Software Players by Revenue (2020-2025)
5.1.2 Global User Experience (UX) Research Software Revenue Market Share by Players (2020-2025)
5.2 Global Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
5.3 Players Covered: Ranking by User Experience (UX) Research Software Revenue
5.4 Global User Experience (UX) Research Software Market Concentration Analysis
5.4.1 Global User Experience (UX) Research Software Market Concentration Ratio (CR5 and HHI)
5.4.2 Global Top 10 and Top 5 Companies by User Experience (UX) Research Software Revenue in 2024
5.5 Global Key Players of User Experience (UX) Research Software Head office and Area Served
5.6 Global Key Players of User Experience (UX) Research Software, Product and Application
5.7 Global Key Players of User Experience (UX) Research Software, Date of Enter into This Industry
5.8 Mergers & Acquisitions, Expansion Plans
6 Region Analysis
6.1 North America Market: Players, Segments and Downstream
6.1.1 North America User Experience (UX) Research Software Revenue by Company (2020-2025)
6.1.2 North America Market Size by Type
6.1.2.1 North America User Experience (UX) Research Software Market Size by Type (2020-2025)
6.1.2.2 North America User Experience (UX) Research Software Market Share by Type (2020-2025)
6.1.3 North America Market Size by Application
6.1.3.1 North America User Experience (UX) Research Software Market Size by Application (2020-2025)
6.1.3.2 North America User Experience (UX) Research Software Market Share by Application (2020-2025)
6.1.4 North America Market Trend and Opportunities
6.2 Europe Market: Players, Segments and Downstream
6.2.1 Europe User Experience (UX) Research Software Revenue by Company (2020-2025)
6.2.2 Europe Market Size by Type
6.2.2.1 Europe User Experience (UX) Research Software Market Size by Type (2020-2025)
6.2.2.2 Europe User Experience (UX) Research Software Market Share by Type (2020-2025)
6.2.3 Europe Market Size by Application
6.2.3.1 Europe User Experience (UX) Research Software Market Size by Application (2020-2025)
6.2.3.2 Europe User Experience (UX) Research Software Market Share by Application (2020-2025)
6.2.4 Europe Market Trend and Opportunities
7 Key Players Profiles
7.1 UserTesting
7.1.1 UserTesting Company Details
7.1.2 UserTesting Business Overview
7.1.3 UserTesting User Experience (UX) Research Software Introduction
7.1.4 UserTesting Revenue in User Experience (UX) Research Software Business (2020-2025)
7.1.5 UserTesting Recent Development
7.2 Qualtrics
7.2.1 Qualtrics Company Details
7.2.2 Qualtrics Business Overview
7.2.3 Qualtrics User Experience (UX) Research Software Introduction
7.2.4 Qualtrics Revenue in User Experience (UX) Research Software Business (2020-2025)
7.2.5 Qualtrics Recent Development
7.3 Hotjar
7.3.1 Hotjar Company Details
7.3.2 Hotjar Business Overview
7.3.3 Hotjar User Experience (UX) Research Software Introduction
7.3.4 Hotjar Revenue in User Experience (UX) Research Software Business (2020-2025)
7.3.5 Hotjar Recent Development
7.4 Lookback
7.4.1 Lookback Company Details
7.4.2 Lookback Business Overview
7.4.3 Lookback User Experience (UX) Research Software Introduction
7.4.4 Lookback Revenue in User Experience (UX) Research Software Business (2020-2025)
7.4.5 Lookback Recent Development
7.5 UserZoom
7.5.1 UserZoom Company Details
7.5.2 UserZoom Business Overview
7.5.3 UserZoom User Experience (UX) Research Software Introduction
7.5.4 UserZoom Revenue in User Experience (UX) Research Software Business (2020-2025)
7.5.5 UserZoom Recent Development
7.6 Validately
7.6.1 Validately Company Details
7.6.2 Validately Business Overview
7.6.3 Validately User Experience (UX) Research Software Introduction
7.6.4 Validately Revenue in User Experience (UX) Research Software Business (2020-2025)
7.6.5 Validately Recent Development
7.7 Userlytics
7.7.1 Userlytics Company Details
7.7.2 Userlytics Business Overview
7.7.3 Userlytics User Experience (UX) Research Software Introduction
7.7.4 Userlytics Revenue in User Experience (UX) Research Software Business (2020-2025)
7.7.5 Userlytics Recent Development
7.8 UsabilityHub
7.8.1 UsabilityHub Company Details
7.8.2 UsabilityHub Business Overview
7.8.3 UsabilityHub User Experience (UX) Research Software Introduction
7.8.4 UsabilityHub Revenue in User Experience (UX) Research Software Business (2020-2025)
7.8.5 UsabilityHub Recent Development
7.9 TryMyUI
7.9.1 TryMyUI Company Details
7.9.2 TryMyUI Business Overview
7.9.3 TryMyUI User Experience (UX) Research Software Introduction
7.9.4 TryMyUI Revenue in User Experience (UX) Research Software Business (2020-2025)
7.9.5 TryMyUI Recent Development
7.10 Woopra
7.10.1 Woopra Company Details
7.10.2 Woopra Business Overview
7.10.3 Woopra User Experience (UX) Research Software Introduction
7.10.4 Woopra Revenue in User Experience (UX) Research Software Business (2020-2025)
7.10.5 Woopra Recent Development
7.11 Usabilla
7.11.1 Usabilla Company Details
7.11.2 Usabilla Business Overview
7.11.3 Usabilla User Experience (UX) Research Software Introduction
7.11.4 Usabilla Revenue in User Experience (UX) Research Software Business (2020-2025)
7.11.5 Usabilla Recent Development
7.12 TechSmith
7.12.1 TechSmith Company Details
7.12.2 TechSmith Business Overview
7.12.3 TechSmith User Experience (UX) Research Software Introduction
7.12.4 TechSmith Revenue in User Experience (UX) Research Software Business (2020-2025)
7.12.5 TechSmith Recent Development
7.13 20 | 20
7.13.1 20 | 20 Company Details
7.13.2 20 | 20 Business Overview
7.13.3 20 | 20 User Experience (UX) Research Software Introduction
7.13.4 20 | 20 Revenue in User Experience (UX) Research Software Business (2020-2025)
7.13.5 20 | 20 Recent Development
7.14 User Interviews
7.14.1 User Interviews Company Details
7.14.2 User Interviews Business Overview
7.14.3 User Interviews User Experience (UX) Research Software Introduction
7.14.4 User Interviews Revenue in User Experience (UX) Research Software Business (2020-2025)
7.14.5 User Interviews Recent Development
8 User Experience (UX) Research Software Market Dynamics
8.1 User Experience (UX) Research Software Industry Trends
8.2 User Experience (UX) Research Software Market Drivers
8.3 User Experience (UX) Research Software Market Challenges
8.4 User Experience (UX) Research Software Market Restraints
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.1.1 Research Programs/Design
10.1.1.2 Market Size Estimation
10.1.1.3 Market Breakdown and Data Triangulation
10.1.2 Data Source
10.1.2.1 Secondary Sources
10.1.2.2 Primary Sources
10.2 Author Details
10.3 Disclaimer
List of Tables
Table 1. Global User Experience (UX) Research Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Global User Experience (UX) Research Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 3. Global Market User Experience (UX) Research Software Market Size (US$ Million) by Region:2020 VS 2024 VS 2031
Table 4. Global User Experience (UX) Research Software Revenue (US$ Million) Market Share by Region (2020-2025)
Table 5. Global User Experience (UX) Research Software Revenue Share by Region (2020-2025)
Table 6. Global User Experience (UX) Research Software Revenue (US$ Million) Forecast by Region (2026-2031)
Table 7. Global User Experience (UX) Research Software Revenue Share Forecast by Region (2026-2031)
Table 8. Global User Experience (UX) Research Software Market Size by Type (2020-2025) & (US$ Million)
Table 9. Global User Experience (UX) Research Software Revenue Market Share by Type (2020-2025)
Table 10. Global User Experience (UX) Research Software Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 11. Global User Experience (UX) Research Software Revenue Market Share by Type (2026-2031)
Table 12. Representative Players of Each Type
Table 13. Global User Experience (UX) Research Software Market Size by Application (2020-2025) & (US$ Million)
Table 14. Global User Experience (UX) Research Software Revenue Market Share by Application (2020-2025)
Table 15. Global User Experience (UX) Research Software Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 16. Global User Experience (UX) Research Software Revenue Market Share by Application (2026-2031)
Table 17. New Sources of Growth in User Experience (UX) Research Software Application
Table 18. Global User Experience (UX) Research Software Revenue by Players (2020-2025) & (US$ Million)
Table 19. Global User Experience (UX) Research Software Market Share by Players (2020-2025)
Table 20. Global Top User Experience (UX) Research Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in User Experience (UX) Research Software as of 2024)
Table 21. Ranking of Global Top User Experience (UX) Research Software Companies by Revenue (US$ Million) in 2024
Table 22. Global 5 Largest Players Market Share by User Experience (UX) Research Software Revenue (CR5 and HHI) & (2020-2025)
Table 23. Global Key Players of User Experience (UX) Research Software, Headquarters and Area Served
Table 24. Global Key Players of User Experience (UX) Research Software, Product and Application
Table 25. Global Key Players of User Experience (UX) Research Software, Date of Enter into This Industry
Table 26. Mergers & Acquisitions, Expansion Plans
Table 27. North America User Experience (UX) Research Software Revenue by Company (2020-2025) & (US$ Million)
Table 28. North America User Experience (UX) Research Software Revenue Market Share by Company (2020-2025)
Table 29. North America User Experience (UX) Research Software Market Size by Type (2020-2025) & (US$ Million)
Table 30. North America User Experience (UX) Research Software Market Size by Application (2020-2025) & (US$ Million)
Table 31. Europe User Experience (UX) Research Software Revenue by Company (2020-2025) & (US$ Million)
Table 32. Europe User Experience (UX) Research Software Revenue Market Share by Company (2020-2025)
Table 33. Europe User Experience (UX) Research Software Market Size by Type (2020-2025) & (US$ Million)
Table 34. Europe User Experience (UX) Research Software Market Size by Application (2020-2025) & (US$ Million)
Table 35. UserTesting Company Details
Table 36. UserTesting Business Overview
Table 37. UserTesting User Experience (UX) Research Software Product
Table 38. UserTesting Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 39. UserTesting Recent Development
Table 40. Qualtrics Company Details
Table 41. Qualtrics Business Overview
Table 42. Qualtrics User Experience (UX) Research Software Product
Table 43. Qualtrics Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 44. Qualtrics Recent Development
Table 45. Hotjar Company Details
Table 46. Hotjar Business Overview
Table 47. Hotjar User Experience (UX) Research Software Product
Table 48. Hotjar Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 49. Hotjar Recent Development
Table 50. Lookback Company Details
Table 51. Lookback Business Overview
Table 52. Lookback User Experience (UX) Research Software Product
Table 53. Lookback Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 54. Lookback Recent Development
Table 55. UserZoom Company Details
Table 56. UserZoom Business Overview
Table 57. UserZoom User Experience (UX) Research Software Product
Table 58. UserZoom Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 59. UserZoom Recent Development
Table 60. Validately Company Details
Table 61. Validately Business Overview
Table 62. Validately User Experience (UX) Research Software Product
Table 63. Validately Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 64. Validately Recent Development
Table 65. Userlytics Company Details
Table 66. Userlytics Business Overview
Table 67. Userlytics User Experience (UX) Research Software Product
Table 68. Userlytics Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 69. Userlytics Recent Development
Table 70. UsabilityHub Company Details
Table 71. UsabilityHub Business Overview
Table 72. UsabilityHub User Experience (UX) Research Software Product
Table 73. UsabilityHub Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 74. UsabilityHub Recent Development
Table 75. TryMyUI Company Details
Table 76. TryMyUI Business Overview
Table 77. TryMyUI User Experience (UX) Research Software Product
Table 78. TryMyUI Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 79. TryMyUI Recent Development
Table 80. Woopra Company Details
Table 81. Woopra Business Overview
Table 82. Woopra User Experience (UX) Research Software Product
Table 83. Woopra Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 84. Woopra Recent Development
Table 85. Usabilla Company Details
Table 86. Usabilla Business Overview
Table 87. Usabilla User Experience (UX) Research Software Product
Table 88. Usabilla Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 89. Usabilla Recent Development
Table 90. TechSmith Company Details
Table 91. TechSmith Business Overview
Table 92. TechSmith User Experience (UX) Research Software Product
Table 93. TechSmith Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 94. TechSmith Recent Development
Table 95. 20 | 20 Company Details
Table 96. 20 | 20 Business Overview
Table 97. 20 | 20 User Experience (UX) Research Software Product
Table 98. 20 | 20 Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 99. 20 | 20 Recent Development
Table 100. User Interviews Company Details
Table 101. User Interviews Business Overview
Table 102. User Interviews User Experience (UX) Research Software Product
Table 103. User Interviews Revenue in User Experience (UX) Research Software Business (2020-2025) & (US$ Million)
Table 104. User Interviews Recent Development
Table 105. User Experience (UX) Research Software Market Trends
Table 106. User Experience (UX) Research Software Market Drivers
Table 107. User Experience (UX) Research Software Market Challenges
Table 108. User Experience (UX) Research Software Market Restraints
Table 109. Research Programs/Design for This Report
Table 110. Key Data Information from Secondary Sources
Table 111. Key Data Information from Primary Sources


List of Figures
Figure 1. User Experience (UX) Research Software Product Picture
Figure 2. Global User Experience (UX) Research Software Market Share by Type: 2024 VS 2031
Figure 3. Cloud Based Features
Figure 4. On-Premises Features
Figure 5. Global User Experience (UX) Research Software Market Share by Application: 2024 VS 2031
Figure 6. Large Enterprises
Figure 7. SMEs
Figure 8. User Experience (UX) Research Software Report Years Considered
Figure 9. Global User Experience (UX) Research Software Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 10. Global User Experience (UX) Research Software Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 11. Global User Experience (UX) Research Software Revenue Market Share by Region: 2020 VS 2024
Figure 12. North America User Experience (UX) Research Software Revenue (US$ Million) Growth Rate (2020-2031)
Figure 13. Europe User Experience (UX) Research Software Revenue (US$ Million) Growth Rate (2020-2031)
Figure 14. Global User Experience (UX) Research Software Market Share by Players in 2024
Figure 15. Global Top User Experience (UX) Research Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in User Experience (UX) Research Software as of 2024)
Figure 16. The Top 10 and 5 Players Market Share by User Experience (UX) Research Software Revenue in 2024
Figure 17. North America User Experience (UX) Research Software Market Share by Type (2020-2025)
Figure 18. North America User Experience (UX) Research Software Market Share by Application (2020-2025)
Figure 19. Europe User Experience (UX) Research Software Market Share by Type (2020-2025)
Figure 20. Europe User Experience (UX) Research Software Market Share by Application (2020-2025)
Figure 21. UserTesting Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 22. Qualtrics Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 23. Hotjar Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 24. Lookback Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 25. UserZoom Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 26. Validately Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 27. Userlytics Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 28. UsabilityHub Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 29. TryMyUI Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 30. Woopra Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 31. Usabilla Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 32. TechSmith Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 33. 20 | 20 Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 34. User Interviews Revenue Growth Rate in User Experience (UX) Research Software Business (2020-2025)
Figure 35. Bottom-up and Top-down Approaches for This Report
Figure 36. Data Triangulation
Figure 37. Key Executives Interviewed
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