Service & Software

Global Communications Outsourcing Service Market Research Report 2025

This report aims to provide a comprehensive presentation of the global market for Communications Outsourcing Service, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Communications Outsourcing Service.
The Communications Outsourcing Service market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Communications Outsourcing Service market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Communications Outsourcing Service companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
IDT Global
LifeTech
Atos
Fujifilm
Avaya
Dimension Data
Segment by Type
Soft Outsourcing
Full Outsourcing
Segment by Application
Enterprise
Government and Utilities
Others
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Communications Outsourcing Service company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Communications Outsourcing Service Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Soft Outsourcing
1.2.3 Full Outsourcing
1.3 Market by Application
1.3.1 Global Communications Outsourcing Service Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Enterprise
1.3.3 Government and Utilities
1.3.4 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Communications Outsourcing Service Market Perspective (2020-2031)
2.2 Global Communications Outsourcing Service Growth Trends by Region
2.2.1 Global Communications Outsourcing Service Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Communications Outsourcing Service Historic Market Size by Region (2020-2025)
2.2.3 Communications Outsourcing Service Forecasted Market Size by Region (2026-2031)
2.3 Communications Outsourcing Service Market Dynamics
2.3.1 Communications Outsourcing Service Industry Trends
2.3.2 Communications Outsourcing Service Market Drivers
2.3.3 Communications Outsourcing Service Market Challenges
2.3.4 Communications Outsourcing Service Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Communications Outsourcing Service Players by Revenue
3.1.1 Global Top Communications Outsourcing Service Players by Revenue (2020-2025)
3.1.2 Global Communications Outsourcing Service Revenue Market Share by Players (2020-2025)
3.2 Global Communications Outsourcing Service Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Communications Outsourcing Service Revenue
3.4 Global Communications Outsourcing Service Market Concentration Ratio
3.4.1 Global Communications Outsourcing Service Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Communications Outsourcing Service Revenue in 2024
3.5 Global Key Players of Communications Outsourcing Service Head office and Area Served
3.6 Global Key Players of Communications Outsourcing Service, Product and Application
3.7 Global Key Players of Communications Outsourcing Service, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Communications Outsourcing Service Breakdown Data by Type
4.1 Global Communications Outsourcing Service Historic Market Size by Type (2020-2025)
4.2 Global Communications Outsourcing Service Forecasted Market Size by Type (2026-2031)
5 Communications Outsourcing Service Breakdown Data by Application
5.1 Global Communications Outsourcing Service Historic Market Size by Application (2020-2025)
5.2 Global Communications Outsourcing Service Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Communications Outsourcing Service Market Size (2020-2031)
6.2 North America Communications Outsourcing Service Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Communications Outsourcing Service Market Size by Country (2020-2025)
6.4 North America Communications Outsourcing Service Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Communications Outsourcing Service Market Size (2020-2031)
7.2 Europe Communications Outsourcing Service Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Communications Outsourcing Service Market Size by Country (2020-2025)
7.4 Europe Communications Outsourcing Service Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Communications Outsourcing Service Market Size (2020-2031)
8.2 Asia-Pacific Communications Outsourcing Service Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Communications Outsourcing Service Market Size by Region (2020-2025)
8.4 Asia-Pacific Communications Outsourcing Service Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Communications Outsourcing Service Market Size (2020-2031)
9.2 Latin America Communications Outsourcing Service Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Communications Outsourcing Service Market Size by Country (2020-2025)
9.4 Latin America Communications Outsourcing Service Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Communications Outsourcing Service Market Size (2020-2031)
10.2 Middle East & Africa Communications Outsourcing Service Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Communications Outsourcing Service Market Size by Country (2020-2025)
10.4 Middle East & Africa Communications Outsourcing Service Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IDT Global
11.1.1 IDT Global Company Details
11.1.2 IDT Global Business Overview
11.1.3 IDT Global Communications Outsourcing Service Introduction
11.1.4 IDT Global Revenue in Communications Outsourcing Service Business (2020-2025)
11.1.5 IDT Global Recent Development
11.2 LifeTech
11.2.1 LifeTech Company Details
11.2.2 LifeTech Business Overview
11.2.3 LifeTech Communications Outsourcing Service Introduction
11.2.4 LifeTech Revenue in Communications Outsourcing Service Business (2020-2025)
11.2.5 LifeTech Recent Development
11.3 Atos
11.3.1 Atos Company Details
11.3.2 Atos Business Overview
11.3.3 Atos Communications Outsourcing Service Introduction
11.3.4 Atos Revenue in Communications Outsourcing Service Business (2020-2025)
11.3.5 Atos Recent Development
11.4 Fujifilm
11.4.1 Fujifilm Company Details
11.4.2 Fujifilm Business Overview
11.4.3 Fujifilm Communications Outsourcing Service Introduction
11.4.4 Fujifilm Revenue in Communications Outsourcing Service Business (2020-2025)
11.4.5 Fujifilm Recent Development
11.5 Avaya
11.5.1 Avaya Company Details
11.5.2 Avaya Business Overview
11.5.3 Avaya Communications Outsourcing Service Introduction
11.5.4 Avaya Revenue in Communications Outsourcing Service Business (2020-2025)
11.5.5 Avaya Recent Development
11.6 Dimension Data
11.6.1 Dimension Data Company Details
11.6.2 Dimension Data Business Overview
11.6.3 Dimension Data Communications Outsourcing Service Introduction
11.6.4 Dimension Data Revenue in Communications Outsourcing Service Business (2020-2025)
11.6.5 Dimension Data Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global Communications Outsourcing Service Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Soft Outsourcing
Table 3. Key Players of Full Outsourcing
Table 4. Global Communications Outsourcing Service Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Communications Outsourcing Service Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Communications Outsourcing Service Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Communications Outsourcing Service Market Share by Region (2020-2025)
Table 8. Global Communications Outsourcing Service Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Communications Outsourcing Service Market Share by Region (2026-2031)
Table 10. Communications Outsourcing Service Market Trends
Table 11. Communications Outsourcing Service Market Drivers
Table 12. Communications Outsourcing Service Market Challenges
Table 13. Communications Outsourcing Service Market Restraints
Table 14. Global Communications Outsourcing Service Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Communications Outsourcing Service Market Share by Players (2020-2025)
Table 16. Global Top Communications Outsourcing Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Communications Outsourcing Service as of 2024)
Table 17. Ranking of Global Top Communications Outsourcing Service Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Communications Outsourcing Service Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Communications Outsourcing Service, Headquarters and Area Served
Table 20. Global Key Players of Communications Outsourcing Service, Product and Application
Table 21. Global Key Players of Communications Outsourcing Service, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Communications Outsourcing Service Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Communications Outsourcing Service Revenue Market Share by Type (2020-2025)
Table 25. Global Communications Outsourcing Service Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Communications Outsourcing Service Revenue Market Share by Type (2026-2031)
Table 27. Global Communications Outsourcing Service Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Communications Outsourcing Service Revenue Market Share by Application (2020-2025)
Table 29. Global Communications Outsourcing Service Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Communications Outsourcing Service Revenue Market Share by Application (2026-2031)
Table 31. North America Communications Outsourcing Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Communications Outsourcing Service Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Communications Outsourcing Service Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Communications Outsourcing Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Communications Outsourcing Service Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Communications Outsourcing Service Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Communications Outsourcing Service Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Communications Outsourcing Service Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Communications Outsourcing Service Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Communications Outsourcing Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Communications Outsourcing Service Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Communications Outsourcing Service Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Communications Outsourcing Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Communications Outsourcing Service Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Communications Outsourcing Service Market Size by Country (2026-2031) & (US$ Million)
Table 46. IDT Global Company Details
Table 47. IDT Global Business Overview
Table 48. IDT Global Communications Outsourcing Service Product
Table 49. IDT Global Revenue in Communications Outsourcing Service Business (2020-2025) & (US$ Million)
Table 50. IDT Global Recent Development
Table 51. LifeTech Company Details
Table 52. LifeTech Business Overview
Table 53. LifeTech Communications Outsourcing Service Product
Table 54. LifeTech Revenue in Communications Outsourcing Service Business (2020-2025) & (US$ Million)
Table 55. LifeTech Recent Development
Table 56. Atos Company Details
Table 57. Atos Business Overview
Table 58. Atos Communications Outsourcing Service Product
Table 59. Atos Revenue in Communications Outsourcing Service Business (2020-2025) & (US$ Million)
Table 60. Atos Recent Development
Table 61. Fujifilm Company Details
Table 62. Fujifilm Business Overview
Table 63. Fujifilm Communications Outsourcing Service Product
Table 64. Fujifilm Revenue in Communications Outsourcing Service Business (2020-2025) & (US$ Million)
Table 65. Fujifilm Recent Development
Table 66. Avaya Company Details
Table 67. Avaya Business Overview
Table 68. Avaya Communications Outsourcing Service Product
Table 69. Avaya Revenue in Communications Outsourcing Service Business (2020-2025) & (US$ Million)
Table 70. Avaya Recent Development
Table 71. Dimension Data Company Details
Table 72. Dimension Data Business Overview
Table 73. Dimension Data Communications Outsourcing Service Product
Table 74. Dimension Data Revenue in Communications Outsourcing Service Business (2020-2025) & (US$ Million)
Table 75. Dimension Data Recent Development
Table 76. Research Programs/Design for This Report
Table 77. Key Data Information from Secondary Sources
Table 78. Key Data Information from Primary Sources
Table 79. Authors List of This Report


List of Figures
Figure 1. Communications Outsourcing Service Picture
Figure 2. Global Communications Outsourcing Service Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Communications Outsourcing Service Market Share by Type: 2024 VS 2031
Figure 4. Soft Outsourcing Features
Figure 5. Full Outsourcing Features
Figure 6. Global Communications Outsourcing Service Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Communications Outsourcing Service Market Share by Application: 2024 VS 2031
Figure 8. Enterprise Case Studies
Figure 9. Government and Utilities Case Studies
Figure 10. Others Case Studies
Figure 11. Communications Outsourcing Service Report Years Considered
Figure 12. Global Communications Outsourcing Service Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 13. Global Communications Outsourcing Service Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 14. Global Communications Outsourcing Service Market Share by Region: 2024 VS 2031
Figure 15. Global Communications Outsourcing Service Market Share by Players in 2024
Figure 16. Global Top Communications Outsourcing Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Communications Outsourcing Service as of 2024)
Figure 17. The Top 10 and 5 Players Market Share by Communications Outsourcing Service Revenue in 2024
Figure 18. North America Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 19. North America Communications Outsourcing Service Market Share by Country (2020-2031)
Figure 20. United States Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. Canada Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Europe Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Europe Communications Outsourcing Service Market Share by Country (2020-2031)
Figure 24. Germany Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. France Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. U.K. Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Italy Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Russia Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Nordic Countries Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Asia-Pacific Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Asia-Pacific Communications Outsourcing Service Market Share by Region (2020-2031)
Figure 32. China Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Japan Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. South Korea Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Southeast Asia Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. India Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Australia Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Latin America Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Latin America Communications Outsourcing Service Market Share by Country (2020-2031)
Figure 40. Mexico Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Brazil Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Middle East & Africa Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Middle East & Africa Communications Outsourcing Service Market Share by Country (2020-2031)
Figure 44. Turkey Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Saudi Arabia Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. UAE Communications Outsourcing Service Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. IDT Global Revenue Growth Rate in Communications Outsourcing Service Business (2020-2025)
Figure 48. LifeTech Revenue Growth Rate in Communications Outsourcing Service Business (2020-2025)
Figure 49. Atos Revenue Growth Rate in Communications Outsourcing Service Business (2020-2025)
Figure 50. Fujifilm Revenue Growth Rate in Communications Outsourcing Service Business (2020-2025)
Figure 51. Avaya Revenue Growth Rate in Communications Outsourcing Service Business (2020-2025)
Figure 52. Dimension Data Revenue Growth Rate in Communications Outsourcing Service Business (2020-2025)
Figure 53. Bottom-up and Top-down Approaches for This Report
Figure 54. Data Triangulation
Figure 55. Key Executives Interviewed
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