Service & Software
Global AI CRM Tools Market Outlook, In‑Depth Analysis & Forecast to 2031
- Nov 04, 25
- ID: 569840
- Pages: 141
- Figures: 143
- Views: 4
Report Includes:
This definitive report equips CEOs, marketing directors, and investors with a 360° view of the global AI CRM Tools market across value chain. It analyzes historical revenue data (2020–2024) and delivers forecasts through 2031, illuminating demand trends and growth drivers.
By segmenting the market by Type and by Application, the study quantifies market size, growth rates, niche opportunities, and substitution risks, and analyzes downstream customers distribution pattern.
Granular regional insights cover five major markets—North America, Europe, APAC, South America, and MEA—with in‑depth analysis of 20+ countries, detailing dominant products, competitive landscape, and downstream demand trends.
Critical competitive intelligence profiles players—revenue, margins, pricing strategies, and major customers—and dissects the top-player positioning across product lines, applications, and regions to reveal strategic strengths.
A concise Industry‑chain overview maps upstream, middlestream, and downstream distribution dynamics to identify strategic gaps and unmet demand.
Market Segmentation
By Company
ClickUp
HubSpot CRM
Durable
Zoho Zia
C3.ai
Zendesk Sell
Pipedrive
Freshworks
Salesforce Sales Cloud
itransition
Microsoft Dynamics 365
Keap
Semrush
Nimble
Zapier
Segment by Type
Cloud-based
On-premise
Segment by Application
Retail and E-commerce
BSFI
Telecommunications
Healthcare
Hospitality and Travel
Automotive
Others
Sales by Region
North America
United States
Canada
Mexico
Asia-Pacific
China
Japan
South Korea
India
Australia
Vietnam
Indonesia
Malaysia
Philippines
Singapore
Rest of Asia
Europe
Germany
U.K.
France
Italy
Spain
Benelux
Russia
Rest of Europe
Central and South America
Brazil
Argentina
Rest of South America
Middle East & Africa
GCC Countries
Egypt
Israel
South Africa
Rest of MEA
Chapter Outline
Chapter 1: Defines the AI CRM Tools study scope, segments the market by Type and by Application, etc, highlights segment size and growth potential.
Chapter 2: Offers current market state, projects global revenue and sales to 2031, pinpointing high consumption regions and emerging market catalysts
Chapter 3: Dissects the player landscape—ranks by revenue and profitability, details Player performance by product type and evaluates concentration alongside M&A moves.
Chapter 4: Unlocks high margin product segments—compares revenue, ASP, and technology differentiators, highlighting growth niches and substitution risks
Chapter 5: Targets downstream market opportunities—evaluates market size by Application, identifies emerging use cases, and profiles leading customers by region and by Application.
Chapter 6: North America—breaks down market size by Type, by Application and country, profiles key players and assesses growth drivers and barriers.
Chapter 7: Europe—analyses regional market by Type, by Application and players, flagging drivers and barriers.
Chapter 8: Asia Pacific—quantifies market size by Type, by Application, and region/country, profiles top players, and uncovers high potential expansion areas.
Chapter 9: Central & South America—measures market size by Type, by Application, and country, profiles top players, and identifies investment opportunities and challenges.
Chapter 10: Middle East and Africa—evaluates market size by Type, by Application, and country, profiles key players, and outlines investment prospects and market hurdles
Chapter 11: Profiles players in depth—details product specs, revenue, margins; Top-tier players 2024 sales breakdowns by Product type, by Application, by region SWOT analysis, and recent strategic developments.
Chapter 12: Industry chain—analyses upstream, cost drivers, plus downstream channels.
Chapter 13: Market dynamics—explores drivers, restraints, regulatory impacts, and risk mitigation strategies.
Chapter 14: Actionable conclusions and strategic recommendations.
Why This Report:
Beyond standard market data, this analysis provides a clear profitability roadmap—empowering you to:
Allocate capital strategically to high growth regions (Chapters 6–10) and margin rich segments (Chapter 5).
Negotiate from strength with suppliers (Chapter 12) and customers (Chapter 5) using cost and demand intelligence.
Outmaneuver competitors with granular insights into their operations, margins, and strategies (Chapters 3 and 11).
Capitalize on the projected billion‑dollar opportunity with data‑driven regional and segment tactics (Chapter 12-14).
Leverage this 360° intelligence to turn market complexity into actionable competitive advantage.
This definitive report equips CEOs, marketing directors, and investors with a 360° view of the global AI CRM Tools market across value chain. It analyzes historical revenue data (2020–2024) and delivers forecasts through 2031, illuminating demand trends and growth drivers.
By segmenting the market by Type and by Application, the study quantifies market size, growth rates, niche opportunities, and substitution risks, and analyzes downstream customers distribution pattern.
Granular regional insights cover five major markets—North America, Europe, APAC, South America, and MEA—with in‑depth analysis of 20+ countries, detailing dominant products, competitive landscape, and downstream demand trends.
Critical competitive intelligence profiles players—revenue, margins, pricing strategies, and major customers—and dissects the top-player positioning across product lines, applications, and regions to reveal strategic strengths.
A concise Industry‑chain overview maps upstream, middlestream, and downstream distribution dynamics to identify strategic gaps and unmet demand.
Market Segmentation
By Company
ClickUp
HubSpot CRM
Durable
Zoho Zia
C3.ai
Zendesk Sell
Pipedrive
Freshworks
Salesforce Sales Cloud
itransition
Microsoft Dynamics 365
Keap
Semrush
Nimble
Zapier
Segment by Type
Cloud-based
On-premise
Segment by Application
Retail and E-commerce
BSFI
Telecommunications
Healthcare
Hospitality and Travel
Automotive
Others
Sales by Region
North America
United States
Canada
Mexico
Asia-Pacific
China
Japan
South Korea
India
Australia
Vietnam
Indonesia
Malaysia
Philippines
Singapore
Rest of Asia
Europe
Germany
U.K.
France
Italy
Spain
Benelux
Russia
Rest of Europe
Central and South America
Brazil
Argentina
Rest of South America
Middle East & Africa
GCC Countries
Egypt
Israel
South Africa
Rest of MEA
Chapter Outline
Chapter 1: Defines the AI CRM Tools study scope, segments the market by Type and by Application, etc, highlights segment size and growth potential.
Chapter 2: Offers current market state, projects global revenue and sales to 2031, pinpointing high consumption regions and emerging market catalysts
Chapter 3: Dissects the player landscape—ranks by revenue and profitability, details Player performance by product type and evaluates concentration alongside M&A moves.
Chapter 4: Unlocks high margin product segments—compares revenue, ASP, and technology differentiators, highlighting growth niches and substitution risks
Chapter 5: Targets downstream market opportunities—evaluates market size by Application, identifies emerging use cases, and profiles leading customers by region and by Application.
Chapter 6: North America—breaks down market size by Type, by Application and country, profiles key players and assesses growth drivers and barriers.
Chapter 7: Europe—analyses regional market by Type, by Application and players, flagging drivers and barriers.
Chapter 8: Asia Pacific—quantifies market size by Type, by Application, and region/country, profiles top players, and uncovers high potential expansion areas.
Chapter 9: Central & South America—measures market size by Type, by Application, and country, profiles top players, and identifies investment opportunities and challenges.
Chapter 10: Middle East and Africa—evaluates market size by Type, by Application, and country, profiles key players, and outlines investment prospects and market hurdles
Chapter 11: Profiles players in depth—details product specs, revenue, margins; Top-tier players 2024 sales breakdowns by Product type, by Application, by region SWOT analysis, and recent strategic developments.
Chapter 12: Industry chain—analyses upstream, cost drivers, plus downstream channels.
Chapter 13: Market dynamics—explores drivers, restraints, regulatory impacts, and risk mitigation strategies.
Chapter 14: Actionable conclusions and strategic recommendations.
Why This Report:
Beyond standard market data, this analysis provides a clear profitability roadmap—empowering you to:
Allocate capital strategically to high growth regions (Chapters 6–10) and margin rich segments (Chapter 5).
Negotiate from strength with suppliers (Chapter 12) and customers (Chapter 5) using cost and demand intelligence.
Outmaneuver competitors with granular insights into their operations, margins, and strategies (Chapters 3 and 11).
Capitalize on the projected billion‑dollar opportunity with data‑driven regional and segment tactics (Chapter 12-14).
Leverage this 360° intelligence to turn market complexity into actionable competitive advantage.
1 Study Coverage
1.1 Introduction to AI CRM Tools: Definition, Properties, and Key Attributes
1.2 Market Segmentation by Type
1.2.1 Global AI CRM Tools Market Size by Type, 2020 VS 2024 VS 2031
1.2.2 Cloud-based
1.2.3 On-premise
1.3 Market Segmentation by Application
1.3.1 Global AI CRM Tools Market Size by Application, 2020 VS 2024 VS 2031
1.3.2 Retail and E-commerce
1.3.3 BSFI
1.3.4 Telecommunications
1.3.5 Healthcare
1.3.6 Hospitality and Travel
1.3.7 Automotive
1.3.8 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Executive Summary
2.1 Global AI CRM Tools Revenue Estimates and Forecasts 2020-2031
2.2 Global AI CRM Tools Revenue by Region
2.2.1 Revenue Comparison: 2020 VS 2024 VS 2031
2.2.2 Historical and Forecasted Revenue by Region (2020-2031)
2.2.3 Global Revenue Market Share by Region (2020-2031)
2.2.4 Emerging Market Focus: Growth Drivers & Investment Trends
3 Competition by Players
3.1 Global AI CRM Tools Player Revenue Rankings and Profitability
3.1.1 Global Revenue (Value) by Players (2020-2025)
3.1.2 Global Key Player Revenue Ranking (2023 vs. 2024)
3.1.3 Revenue-Based Tier Segmentation (Tier 1, Tier 2, and Tier 3)
3.1.4 Gross Margin by Top Player (2020 VS 2024)
3.2 Global AI CRM Tools Companies Headquarters and Service Footprint
3.3 Main Product Type Market Size by Players
3.3.1 Cloud-based Market Size by Players
3.3.2 On-premise Market Size by Players
3.4 Global AI CRM Tools Market Concentration and Dynamics
3.4.1 Global Market Concentration (CR5 and HHI)
3.4.2 Entrant/Exit Impact Analysis
3.4.3 Strategic Moves: M&A, Expansion, R&D Investment
4 Global Product Segmentation Analysis
4.1 Global AI CRM Tools Revenue Trends by Type
4.1.1 Global Historical and Forecasted Revenue by Type (2020-2031)
4.1.2 Global Revenue Market Share by Type (2020-2031)
4.2 Key Product Attributes and Differentiation
4.3 Subtype Dynamics: Growth Leaders, Profitability and Risk
4.3.1 High-Growth Niches and Adoption Drivers
4.3.2 Profitability Hotspots and Cost Drivers
4.3.3 Substitution Threats
5 Global Downstream Application Analysis
5.1 Global AI CRM Tools Revenue by Application
5.1.1 Global Historical and Forecasted Revenue by Application (2020-2031)
5.1.2 Revenue Market Share by Application (2020-2031)
5.1.3 High-Growth Application Identification
5.1.4 Emerging Application Case Studies
5.2 Downstream Customer Analysis
5.2.1 Top Customers by Region
5.2.2 Top Customers by Application
6 North America
6.1 North America Market Size (2020-2031)
6.2 North America Key Players Revenue in 2024
6.3 North America AI CRM Tools Market Size by Type (2020-2031)
6.4 North America AI CRM Tools Market Size by Application (2020-2031)
6.5 North America Growth Accelerators and Market Barriers
6.6 North America AI CRM Tools Market Size by Country
6.6.1 North America Revenue Trends by Country
6.6.2 US
6.6.3 Canada
6.6.4 Mexico
7 Europe
7.1 Europe Market Size (2020-2031)
7.2 Europe Key Players Revenue in 2024
7.3 Europe AI CRM Tools Market Size by Type (2020-2031)
7.4 Europe AI CRM Tools Market Size by Application (2020-2031)
7.5 Europe Growth Accelerators and Market Barriers
7.6 Europe AI CRM Tools Market Size by Country
7.6.1 Europe Revenue Trends by Country
7.6.2 Germany
7.6.3 France
7.6.4 U.K.
7.6.5 Italy
7.6.6 Russia
8 Asia-Pacific
8.1 Asia-Pacific Market Size (2020-2031)
8.2 Asia-Pacific Key Players Revenue in 2024
8.3 Asia-Pacific AI CRM Tools Market Size by Type (2020-2031)
8.4 Asia-Pacific AI CRM Tools Market Size by Application (2020-2031)
8.5 Asia-Pacific Growth Accelerators and Market Barriers
8.6 Asia-Pacific AI CRM Tools Market Size by Region
8.6.1 Asia-Pacific Revenue Trends by Region
8.7 China
8.8 Japan
8.9 South Korea
8.10 Australia
8.11 India
8.12 Southeast Asia
8.12.1 Indonesia
8.12.2 Vietnam
8.12.3 Malaysia
8.12.4 Philippines
8.12.5 Singapore
9 Central and South America
9.1 Central and South America Market Size (2020-2031)
9.2 Central and South America Key Players Revenue in 2024
9.3 Central and South America AI CRM Tools Market Size by Type (2020-2031)
9.4 Central and South America AI CRM Tools Market Size by Application (2020-2031)
9.5 Central and South America Investment Opportunities and Key Challenges
9.6 Central and South America AI CRM Tools Market Size by Country
9.6.1 Central and South America Revenue Trends by Country (2020 VS 2024 VS 2031)
9.6.2 Brazil
9.6.3 Argentina
10 Middle East and Africa
10.1 Middle East and Africa Market Size (2020-2031)
10.2 Middle East and Africa Key Players Revenue in 2024
10.3 Middle East and Africa AI CRM Tools Market Size by Type (2020-2031)
10.4 Middle East and Africa AI CRM Tools Market Size by Application (2020-2031)
10.5 Middle East and Africa Investment Opportunities and Key Challenges
10.6 Middle East and Africa AI CRM Tools Market Size by Country
10.6.1 Middle East and Africa Revenue Trends by Country (2020 VS 2024 VS 2031)
10.6.2 GCC Countries
10.6.3 Israel
10.6.4 Egypt
10.6.5 South Africa
11 Corporate Profile
11.1 ClickUp
11.1.1 ClickUp Corporation Information
11.1.2 ClickUp Business Overview
11.1.3 ClickUp AI CRM Tools Product Features and Attributes
11.1.4 ClickUp AI CRM Tools Revenue and Gross Margin (2020-2025)
11.1.5 ClickUp AI CRM Tools Revenue by Product in 2024
11.1.6 ClickUp AI CRM Tools Revenue by Application in 2024
11.1.7 ClickUp AI CRM Tools Revenue by Geographic Area in 2024
11.1.8 ClickUp AI CRM Tools SWOT Analysis
11.1.9 ClickUp Recent Developments
11.2 HubSpot CRM
11.2.1 HubSpot CRM Corporation Information
11.2.2 HubSpot CRM Business Overview
11.2.3 HubSpot CRM AI CRM Tools Product Features and Attributes
11.2.4 HubSpot CRM AI CRM Tools Revenue and Gross Margin (2020-2025)
11.2.5 HubSpot CRM AI CRM Tools Revenue by Product in 2024
11.2.6 HubSpot CRM AI CRM Tools Revenue by Application in 2024
11.2.7 HubSpot CRM AI CRM Tools Revenue by Geographic Area in 2024
11.2.8 HubSpot CRM AI CRM Tools SWOT Analysis
11.2.9 HubSpot CRM Recent Developments
11.3 Durable
11.3.1 Durable Corporation Information
11.3.2 Durable Business Overview
11.3.3 Durable AI CRM Tools Product Features and Attributes
11.3.4 Durable AI CRM Tools Revenue and Gross Margin (2020-2025)
11.3.5 Durable AI CRM Tools Revenue by Product in 2024
11.3.6 Durable AI CRM Tools Revenue by Application in 2024
11.3.7 Durable AI CRM Tools Revenue by Geographic Area in 2024
11.3.8 Durable AI CRM Tools SWOT Analysis
11.3.9 Durable Recent Developments
11.4 Zoho Zia
11.4.1 Zoho Zia Corporation Information
11.4.2 Zoho Zia Business Overview
11.4.3 Zoho Zia AI CRM Tools Product Features and Attributes
11.4.4 Zoho Zia AI CRM Tools Revenue and Gross Margin (2020-2025)
11.4.5 Zoho Zia AI CRM Tools Revenue by Product in 2024
11.4.6 Zoho Zia AI CRM Tools Revenue by Application in 2024
11.4.7 Zoho Zia AI CRM Tools Revenue by Geographic Area in 2024
11.4.8 Zoho Zia AI CRM Tools SWOT Analysis
11.4.9 Zoho Zia Recent Developments
11.5 C3.ai
11.5.1 C3.ai Corporation Information
11.5.2 C3.ai Business Overview
11.5.3 C3.ai AI CRM Tools Product Features and Attributes
11.5.4 C3.ai AI CRM Tools Revenue and Gross Margin (2020-2025)
11.5.5 C3.ai AI CRM Tools Revenue by Product in 2024
11.5.6 C3.ai AI CRM Tools Revenue by Application in 2024
11.5.7 C3.ai AI CRM Tools Revenue by Geographic Area in 2024
11.5.8 C3.ai AI CRM Tools SWOT Analysis
11.5.9 C3.ai Recent Developments
11.6 Zendesk Sell
11.6.1 Zendesk Sell Corporation Information
11.6.2 Zendesk Sell Business Overview
11.6.3 Zendesk Sell AI CRM Tools Product Features and Attributes
11.6.4 Zendesk Sell AI CRM Tools Revenue and Gross Margin (2020-2025)
11.6.5 Zendesk Sell Recent Developments
11.7 Pipedrive
11.7.1 Pipedrive Corporation Information
11.7.2 Pipedrive Business Overview
11.7.3 Pipedrive AI CRM Tools Product Features and Attributes
11.7.4 Pipedrive AI CRM Tools Revenue and Gross Margin (2020-2025)
11.7.5 Pipedrive Recent Developments
11.8 Freshworks
11.8.1 Freshworks Corporation Information
11.8.2 Freshworks Business Overview
11.8.3 Freshworks AI CRM Tools Product Features and Attributes
11.8.4 Freshworks AI CRM Tools Revenue and Gross Margin (2020-2025)
11.8.5 Freshworks Recent Developments
11.9 Salesforce Sales Cloud
11.9.1 Salesforce Sales Cloud Corporation Information
11.9.2 Salesforce Sales Cloud Business Overview
11.9.3 Salesforce Sales Cloud AI CRM Tools Product Features and Attributes
11.9.4 Salesforce Sales Cloud AI CRM Tools Revenue and Gross Margin (2020-2025)
11.9.5 Salesforce Sales Cloud Recent Developments
11.10 itransition
11.10.1 itransition Corporation Information
11.10.2 itransition Business Overview
11.10.3 itransition AI CRM Tools Product Features and Attributes
11.10.4 itransition AI CRM Tools Revenue and Gross Margin (2020-2025)
11.10.5 Company Ten Recent Developments
11.11 Microsoft Dynamics 365
11.11.1 Microsoft Dynamics 365 Corporation Information
11.11.2 Microsoft Dynamics 365 Business Overview
11.11.3 Microsoft Dynamics 365 AI CRM Tools Product Features and Attributes
11.11.4 Microsoft Dynamics 365 AI CRM Tools Revenue and Gross Margin (2020-2025)
11.11.5 Microsoft Dynamics 365 Recent Developments
11.12 Keap
11.12.1 Keap Corporation Information
11.12.2 Keap Business Overview
11.12.3 Keap AI CRM Tools Product Features and Attributes
11.12.4 Keap AI CRM Tools Revenue and Gross Margin (2020-2025)
11.12.5 Keap Recent Developments
11.13 Semrush
11.13.1 Semrush Corporation Information
11.13.2 Semrush Business Overview
11.13.3 Semrush AI CRM Tools Product Features and Attributes
11.13.4 Semrush AI CRM Tools Revenue and Gross Margin (2020-2025)
11.13.5 Semrush Recent Developments
11.14 Nimble
11.14.1 Nimble Corporation Information
11.14.2 Nimble Business Overview
11.14.3 Nimble AI CRM Tools Product Features and Attributes
11.14.4 Nimble AI CRM Tools Revenue and Gross Margin (2020-2025)
11.14.5 Nimble Recent Developments
11.15 Zapier
11.15.1 Zapier Corporation Information
11.15.2 Zapier Business Overview
11.15.3 Zapier AI CRM Tools Product Features and Attributes
11.15.4 Zapier AI CRM Tools Revenue and Gross Margin (2020-2025)
11.15.5 Zapier Recent Developments
12 AI CRM ToolsIndustry Chain Analysis
12.1 AI CRM Tools Industry Chain
12.2 Upstream Analysis
12.2.1 Upstream Key Suppliers
12.3 Middlestream Analysis
12.4 Downstream Sales Model and Distribution Networks
12.4.1 Sales Channels
12.4.2 Distributors
13 AI CRM Tools Market Dynamics
13.1 Industry Trends and Evolution
13.2 Market Growth Drivers and Emerging Opportunities
13.3 Market Challenges, Risks, and Restraints
14 Key Findings in the Global AI CRM Tools Study
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Author Details
1.1 Introduction to AI CRM Tools: Definition, Properties, and Key Attributes
1.2 Market Segmentation by Type
1.2.1 Global AI CRM Tools Market Size by Type, 2020 VS 2024 VS 2031
1.2.2 Cloud-based
1.2.3 On-premise
1.3 Market Segmentation by Application
1.3.1 Global AI CRM Tools Market Size by Application, 2020 VS 2024 VS 2031
1.3.2 Retail and E-commerce
1.3.3 BSFI
1.3.4 Telecommunications
1.3.5 Healthcare
1.3.6 Hospitality and Travel
1.3.7 Automotive
1.3.8 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Executive Summary
2.1 Global AI CRM Tools Revenue Estimates and Forecasts 2020-2031
2.2 Global AI CRM Tools Revenue by Region
2.2.1 Revenue Comparison: 2020 VS 2024 VS 2031
2.2.2 Historical and Forecasted Revenue by Region (2020-2031)
2.2.3 Global Revenue Market Share by Region (2020-2031)
2.2.4 Emerging Market Focus: Growth Drivers & Investment Trends
3 Competition by Players
3.1 Global AI CRM Tools Player Revenue Rankings and Profitability
3.1.1 Global Revenue (Value) by Players (2020-2025)
3.1.2 Global Key Player Revenue Ranking (2023 vs. 2024)
3.1.3 Revenue-Based Tier Segmentation (Tier 1, Tier 2, and Tier 3)
3.1.4 Gross Margin by Top Player (2020 VS 2024)
3.2 Global AI CRM Tools Companies Headquarters and Service Footprint
3.3 Main Product Type Market Size by Players
3.3.1 Cloud-based Market Size by Players
3.3.2 On-premise Market Size by Players
3.4 Global AI CRM Tools Market Concentration and Dynamics
3.4.1 Global Market Concentration (CR5 and HHI)
3.4.2 Entrant/Exit Impact Analysis
3.4.3 Strategic Moves: M&A, Expansion, R&D Investment
4 Global Product Segmentation Analysis
4.1 Global AI CRM Tools Revenue Trends by Type
4.1.1 Global Historical and Forecasted Revenue by Type (2020-2031)
4.1.2 Global Revenue Market Share by Type (2020-2031)
4.2 Key Product Attributes and Differentiation
4.3 Subtype Dynamics: Growth Leaders, Profitability and Risk
4.3.1 High-Growth Niches and Adoption Drivers
4.3.2 Profitability Hotspots and Cost Drivers
4.3.3 Substitution Threats
5 Global Downstream Application Analysis
5.1 Global AI CRM Tools Revenue by Application
5.1.1 Global Historical and Forecasted Revenue by Application (2020-2031)
5.1.2 Revenue Market Share by Application (2020-2031)
5.1.3 High-Growth Application Identification
5.1.4 Emerging Application Case Studies
5.2 Downstream Customer Analysis
5.2.1 Top Customers by Region
5.2.2 Top Customers by Application
6 North America
6.1 North America Market Size (2020-2031)
6.2 North America Key Players Revenue in 2024
6.3 North America AI CRM Tools Market Size by Type (2020-2031)
6.4 North America AI CRM Tools Market Size by Application (2020-2031)
6.5 North America Growth Accelerators and Market Barriers
6.6 North America AI CRM Tools Market Size by Country
6.6.1 North America Revenue Trends by Country
6.6.2 US
6.6.3 Canada
6.6.4 Mexico
7 Europe
7.1 Europe Market Size (2020-2031)
7.2 Europe Key Players Revenue in 2024
7.3 Europe AI CRM Tools Market Size by Type (2020-2031)
7.4 Europe AI CRM Tools Market Size by Application (2020-2031)
7.5 Europe Growth Accelerators and Market Barriers
7.6 Europe AI CRM Tools Market Size by Country
7.6.1 Europe Revenue Trends by Country
7.6.2 Germany
7.6.3 France
7.6.4 U.K.
7.6.5 Italy
7.6.6 Russia
8 Asia-Pacific
8.1 Asia-Pacific Market Size (2020-2031)
8.2 Asia-Pacific Key Players Revenue in 2024
8.3 Asia-Pacific AI CRM Tools Market Size by Type (2020-2031)
8.4 Asia-Pacific AI CRM Tools Market Size by Application (2020-2031)
8.5 Asia-Pacific Growth Accelerators and Market Barriers
8.6 Asia-Pacific AI CRM Tools Market Size by Region
8.6.1 Asia-Pacific Revenue Trends by Region
8.7 China
8.8 Japan
8.9 South Korea
8.10 Australia
8.11 India
8.12 Southeast Asia
8.12.1 Indonesia
8.12.2 Vietnam
8.12.3 Malaysia
8.12.4 Philippines
8.12.5 Singapore
9 Central and South America
9.1 Central and South America Market Size (2020-2031)
9.2 Central and South America Key Players Revenue in 2024
9.3 Central and South America AI CRM Tools Market Size by Type (2020-2031)
9.4 Central and South America AI CRM Tools Market Size by Application (2020-2031)
9.5 Central and South America Investment Opportunities and Key Challenges
9.6 Central and South America AI CRM Tools Market Size by Country
9.6.1 Central and South America Revenue Trends by Country (2020 VS 2024 VS 2031)
9.6.2 Brazil
9.6.3 Argentina
10 Middle East and Africa
10.1 Middle East and Africa Market Size (2020-2031)
10.2 Middle East and Africa Key Players Revenue in 2024
10.3 Middle East and Africa AI CRM Tools Market Size by Type (2020-2031)
10.4 Middle East and Africa AI CRM Tools Market Size by Application (2020-2031)
10.5 Middle East and Africa Investment Opportunities and Key Challenges
10.6 Middle East and Africa AI CRM Tools Market Size by Country
10.6.1 Middle East and Africa Revenue Trends by Country (2020 VS 2024 VS 2031)
10.6.2 GCC Countries
10.6.3 Israel
10.6.4 Egypt
10.6.5 South Africa
11 Corporate Profile
11.1 ClickUp
11.1.1 ClickUp Corporation Information
11.1.2 ClickUp Business Overview
11.1.3 ClickUp AI CRM Tools Product Features and Attributes
11.1.4 ClickUp AI CRM Tools Revenue and Gross Margin (2020-2025)
11.1.5 ClickUp AI CRM Tools Revenue by Product in 2024
11.1.6 ClickUp AI CRM Tools Revenue by Application in 2024
11.1.7 ClickUp AI CRM Tools Revenue by Geographic Area in 2024
11.1.8 ClickUp AI CRM Tools SWOT Analysis
11.1.9 ClickUp Recent Developments
11.2 HubSpot CRM
11.2.1 HubSpot CRM Corporation Information
11.2.2 HubSpot CRM Business Overview
11.2.3 HubSpot CRM AI CRM Tools Product Features and Attributes
11.2.4 HubSpot CRM AI CRM Tools Revenue and Gross Margin (2020-2025)
11.2.5 HubSpot CRM AI CRM Tools Revenue by Product in 2024
11.2.6 HubSpot CRM AI CRM Tools Revenue by Application in 2024
11.2.7 HubSpot CRM AI CRM Tools Revenue by Geographic Area in 2024
11.2.8 HubSpot CRM AI CRM Tools SWOT Analysis
11.2.9 HubSpot CRM Recent Developments
11.3 Durable
11.3.1 Durable Corporation Information
11.3.2 Durable Business Overview
11.3.3 Durable AI CRM Tools Product Features and Attributes
11.3.4 Durable AI CRM Tools Revenue and Gross Margin (2020-2025)
11.3.5 Durable AI CRM Tools Revenue by Product in 2024
11.3.6 Durable AI CRM Tools Revenue by Application in 2024
11.3.7 Durable AI CRM Tools Revenue by Geographic Area in 2024
11.3.8 Durable AI CRM Tools SWOT Analysis
11.3.9 Durable Recent Developments
11.4 Zoho Zia
11.4.1 Zoho Zia Corporation Information
11.4.2 Zoho Zia Business Overview
11.4.3 Zoho Zia AI CRM Tools Product Features and Attributes
11.4.4 Zoho Zia AI CRM Tools Revenue and Gross Margin (2020-2025)
11.4.5 Zoho Zia AI CRM Tools Revenue by Product in 2024
11.4.6 Zoho Zia AI CRM Tools Revenue by Application in 2024
11.4.7 Zoho Zia AI CRM Tools Revenue by Geographic Area in 2024
11.4.8 Zoho Zia AI CRM Tools SWOT Analysis
11.4.9 Zoho Zia Recent Developments
11.5 C3.ai
11.5.1 C3.ai Corporation Information
11.5.2 C3.ai Business Overview
11.5.3 C3.ai AI CRM Tools Product Features and Attributes
11.5.4 C3.ai AI CRM Tools Revenue and Gross Margin (2020-2025)
11.5.5 C3.ai AI CRM Tools Revenue by Product in 2024
11.5.6 C3.ai AI CRM Tools Revenue by Application in 2024
11.5.7 C3.ai AI CRM Tools Revenue by Geographic Area in 2024
11.5.8 C3.ai AI CRM Tools SWOT Analysis
11.5.9 C3.ai Recent Developments
11.6 Zendesk Sell
11.6.1 Zendesk Sell Corporation Information
11.6.2 Zendesk Sell Business Overview
11.6.3 Zendesk Sell AI CRM Tools Product Features and Attributes
11.6.4 Zendesk Sell AI CRM Tools Revenue and Gross Margin (2020-2025)
11.6.5 Zendesk Sell Recent Developments
11.7 Pipedrive
11.7.1 Pipedrive Corporation Information
11.7.2 Pipedrive Business Overview
11.7.3 Pipedrive AI CRM Tools Product Features and Attributes
11.7.4 Pipedrive AI CRM Tools Revenue and Gross Margin (2020-2025)
11.7.5 Pipedrive Recent Developments
11.8 Freshworks
11.8.1 Freshworks Corporation Information
11.8.2 Freshworks Business Overview
11.8.3 Freshworks AI CRM Tools Product Features and Attributes
11.8.4 Freshworks AI CRM Tools Revenue and Gross Margin (2020-2025)
11.8.5 Freshworks Recent Developments
11.9 Salesforce Sales Cloud
11.9.1 Salesforce Sales Cloud Corporation Information
11.9.2 Salesforce Sales Cloud Business Overview
11.9.3 Salesforce Sales Cloud AI CRM Tools Product Features and Attributes
11.9.4 Salesforce Sales Cloud AI CRM Tools Revenue and Gross Margin (2020-2025)
11.9.5 Salesforce Sales Cloud Recent Developments
11.10 itransition
11.10.1 itransition Corporation Information
11.10.2 itransition Business Overview
11.10.3 itransition AI CRM Tools Product Features and Attributes
11.10.4 itransition AI CRM Tools Revenue and Gross Margin (2020-2025)
11.10.5 Company Ten Recent Developments
11.11 Microsoft Dynamics 365
11.11.1 Microsoft Dynamics 365 Corporation Information
11.11.2 Microsoft Dynamics 365 Business Overview
11.11.3 Microsoft Dynamics 365 AI CRM Tools Product Features and Attributes
11.11.4 Microsoft Dynamics 365 AI CRM Tools Revenue and Gross Margin (2020-2025)
11.11.5 Microsoft Dynamics 365 Recent Developments
11.12 Keap
11.12.1 Keap Corporation Information
11.12.2 Keap Business Overview
11.12.3 Keap AI CRM Tools Product Features and Attributes
11.12.4 Keap AI CRM Tools Revenue and Gross Margin (2020-2025)
11.12.5 Keap Recent Developments
11.13 Semrush
11.13.1 Semrush Corporation Information
11.13.2 Semrush Business Overview
11.13.3 Semrush AI CRM Tools Product Features and Attributes
11.13.4 Semrush AI CRM Tools Revenue and Gross Margin (2020-2025)
11.13.5 Semrush Recent Developments
11.14 Nimble
11.14.1 Nimble Corporation Information
11.14.2 Nimble Business Overview
11.14.3 Nimble AI CRM Tools Product Features and Attributes
11.14.4 Nimble AI CRM Tools Revenue and Gross Margin (2020-2025)
11.14.5 Nimble Recent Developments
11.15 Zapier
11.15.1 Zapier Corporation Information
11.15.2 Zapier Business Overview
11.15.3 Zapier AI CRM Tools Product Features and Attributes
11.15.4 Zapier AI CRM Tools Revenue and Gross Margin (2020-2025)
11.15.5 Zapier Recent Developments
12 AI CRM ToolsIndustry Chain Analysis
12.1 AI CRM Tools Industry Chain
12.2 Upstream Analysis
12.2.1 Upstream Key Suppliers
12.3 Middlestream Analysis
12.4 Downstream Sales Model and Distribution Networks
12.4.1 Sales Channels
12.4.2 Distributors
13 AI CRM Tools Market Dynamics
13.1 Industry Trends and Evolution
13.2 Market Growth Drivers and Emerging Opportunities
13.3 Market Challenges, Risks, and Restraints
14 Key Findings in the Global AI CRM Tools Study
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Author Details
List of Tables
Table 1. Global AI CRM Tools Market Size Growth Rate by Type, 2020 VS 2024 VS 2031 (US$ Million)
Table 2. Global AI CRM Tools Market Size Growth Rate by Application, 2020 VS 2024 VS 2031 (US$ Million)
Table 3. Global AI CRM Tools Revenue Grow Rate (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
Table 4. Global AI CRM Tools Revenue by Region (2020-2025) & (US$ Million)
Table 5. Global AI CRM Tools Revenue by Region (2026-2031) & (US$ Million)
Table 6. Emerging Market Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
Table 7. Global AI CRM Tools Revenue by Players (2020-2025) & (US$ Million)
Table 8. Global AI CRM Tools Revenue Market Share by Players (2020-2025)
Table 9. Global Key Players’Ranking Shift (2023 vs. 2024) (Based on Revenue)
Table 10. Global AI CRM Tools by Player Tier (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI CRM Tools as of 2024)
Table 11. Global AI CRM Tools Average Gross Margin (%) by Player (2020 VS 2024)
Table 12. Global AI CRM Tools Companies Headquarters
Table 13. Global AI CRM Tools Market Concentration Ratio (CR5 and HHI)
Table 14. Key Market Entrant/Exit (2020-2024) – Drivers & Impact Analysis
Table 15. Key Mergers & Acquisitions, Expansion Plans, R&D Investment
Table 16. Global AI CRM Tools Revenue by Type (2020-2025) & (US$ Million)
Table 17. Global AI CRM Tools Revenue by Type (2026-2031) & (US$ Million)
Table 18. Key Product Attributes and Differentiation
Table 19. Global AI CRM Tools Revenue by Application (2020-2025) & (US$ Million)
Table 20. Global AI CRM Tools Revenue by Application (2026-2031) & (US$ Million)
Table 21. AI CRM Tools High-Growth Sectors Demand CAGR (2024-2031)
Table 22. Top Customers by Region
Table 23. Top Customers by Application
Table 24. North America AI CRM Tools Growth Accelerators and Market Barriers
Table 25. North America AI CRM Tools Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
Table 26. Europe AI CRM Tools Growth Accelerators and Market Barriers
Table 27. Europe AI CRM Tools Revenue Grow Rate (CAGR) by Country: 2020 VS 2024 VS 2031 (US$ Million)
Table 28. Asia-Pacific AI CRM Tools Growth Accelerators and Market Barriers
Table 29. Asia-Pacific AI CRM Tools Revenue Grow Rate (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
Table 30. Central and South America AI CRM Tools Investment Opportunities and Key Challenges
Table 31. Central and South America AI CRM Tools Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
Table 32. Middle East and Africa AI CRM Tools Investment Opportunities and Key Challenges
Table 33. Middle East and Africa AI CRM Tools Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
Table 34. ClickUp Corporation Information
Table 35. ClickUp Description and Major Businesses
Table 36. ClickUp Product Features and Attributes
Table 37. ClickUp Revenue (US$ Million) and Gross Margin (2020-2025)
Table 38. ClickUp Revenue Proportion by Product in 2024
Table 39. ClickUp Revenue Proportion by Application in 2024
Table 40. ClickUp Revenue Proportion by Geographic Area in 2024
Table 41. ClickUp AI CRM Tools SWOT Analysis
Table 42. ClickUp Recent Developments
Table 43. HubSpot CRM Corporation Information
Table 44. HubSpot CRM Description and Major Businesses
Table 45. HubSpot CRM Product Features and Attributes
Table 46. HubSpot CRM Revenue (US$ Million) and Gross Margin (2020-2025)
Table 47. HubSpot CRM Revenue Proportion by Product in 2024
Table 48. HubSpot CRM Revenue Proportion by Application in 2024
Table 49. HubSpot CRM Revenue Proportion by Geographic Area in 2024
Table 50. HubSpot CRM AI CRM Tools SWOT Analysis
Table 51. HubSpot CRM Recent Developments
Table 52. Durable Corporation Information
Table 53. Durable Description and Major Businesses
Table 54. Durable Product Features and Attributes
Table 55. Durable Revenue (US$ Million) and Gross Margin (2020-2025)
Table 56. Durable Revenue Proportion by Product in 2024
Table 57. Durable Revenue Proportion by Application in 2024
Table 58. Durable Revenue Proportion by Geographic Area in 2024
Table 59. Durable AI CRM Tools SWOT Analysis
Table 60. Durable Recent Developments
Table 61. Zoho Zia Corporation Information
Table 62. Zoho Zia Description and Major Businesses
Table 63. Zoho Zia Product Features and Attributes
Table 64. Zoho Zia Revenue (US$ Million) and Gross Margin (2020-2025)
Table 65. Zoho Zia Revenue Proportion by Product in 2024
Table 66. Zoho Zia Revenue Proportion by Application in 2024
Table 67. Zoho Zia Revenue Proportion by Geographic Area in 2024
Table 68. Zoho Zia AI CRM Tools SWOT Analysis
Table 69. Zoho Zia Recent Developments
Table 70. C3.ai Corporation Information
Table 71. C3.ai Description and Major Businesses
Table 72. C3.ai Product Features and Attributes
Table 73. C3.ai Revenue (US$ Million) and Gross Margin (2020-2025)
Table 74. C3.ai Revenue Proportion by Product in 2024
Table 75. C3.ai Revenue Proportion by Application in 2024
Table 76. C3.ai Revenue Proportion by Geographic Area in 2024
Table 77. C3.ai AI CRM Tools SWOT Analysis
Table 78. C3.ai Recent Developments
Table 79. Zendesk Sell Corporation Information
Table 80. Zendesk Sell Description and Major Businesses
Table 81. Zendesk Sell Product Features and Attributes
Table 82. Zendesk Sell Revenue (US$ Million) and Gross Margin (2020-2025)
Table 83. Zendesk Sell Recent Developments
Table 84. Pipedrive Corporation Information
Table 85. Pipedrive Description and Major Businesses
Table 86. Pipedrive Product Features and Attributes
Table 87. Pipedrive Revenue (US$ Million) and Gross Margin (2020-2025)
Table 88. Pipedrive Recent Developments
Table 89. Freshworks Corporation Information
Table 90. Freshworks Description and Major Businesses
Table 91. Freshworks Product Features and Attributes
Table 92. Freshworks Revenue (US$ Million) and Gross Margin (2020-2025)
Table 93. Freshworks Recent Developments
Table 94. Salesforce Sales Cloud Corporation Information
Table 95. Salesforce Sales Cloud Description and Major Businesses
Table 96. Salesforce Sales Cloud Product Features and Attributes
Table 97. Salesforce Sales Cloud Revenue (US$ Million) and Gross Margin (2020-2025)
Table 98. Salesforce Sales Cloud Recent Developments
Table 99. itransition Corporation Information
Table 100. itransition Description and Major Businesses
Table 101. itransition Product Features and Attributes
Table 102. itransition Revenue (US$ Million) and Gross Margin (2020-2025)
Table 103. itransition Recent Developments
Table 104. Microsoft Dynamics 365 Corporation Information
Table 105. Microsoft Dynamics 365 Description and Major Businesses
Table 106. Microsoft Dynamics 365 Product Features and Attributes
Table 107. Microsoft Dynamics 365 Revenue (US$ Million) and Gross Margin (2020-2025)
Table 108. Microsoft Dynamics 365 Recent Developments
Table 109. Keap Corporation Information
Table 110. Keap Description and Major Businesses
Table 111. Keap Product Features and Attributes
Table 112. Keap Revenue (US$ Million) and Gross Margin (2020-2025)
Table 113. Keap Recent Developments
Table 114. Semrush Corporation Information
Table 115. Semrush Description and Major Businesses
Table 116. Semrush Product Features and Attributes
Table 117. Semrush Revenue (US$ Million) and Gross Margin (2020-2025)
Table 118. Semrush Recent Developments
Table 119. Nimble Corporation Information
Table 120. Nimble Description and Major Businesses
Table 121. Nimble Product Features and Attributes
Table 122. Nimble Revenue (US$ Million) and Gross Margin (2020-2025)
Table 123. Nimble Recent Developments
Table 124. Zapier Corporation Information
Table 125. Zapier Description and Major Businesses
Table 126. Zapier Product Features and Attributes
Table 127. Zapier Revenue (US$ Million) and Gross Margin (2020-2025)
Table 128. Zapier Recent Developments
Table 129. Raw Materials Key Suppliers
Table 130. Distributors List
Table 131. Market Trends and Market Evolution
Table 132. Market Drivers and Opportunities
Table 133. Market Challenges, Risks, and Restraints
Table 134. Research Programs/Design for This Report
Table 135. Key Data Information from Secondary Sources
Table 136. Key Data Information from Primary Sources
List of Figures
Figure 1. AI CRM Tools Product Picture
Figure 2. Global AI CRM Tools Market Size Growth Rate by Type, 2020 VS 2024 VS 2031 (US$ Million)
Figure 3. Cloud-based Product Picture
Figure 4. On-premise Product Picture
Figure 5. Global AI CRM Tools Market Size Growth Rate by Application, 2020 VS 2024 VS 2031 (US$ Million)
Figure 6. Retail and E-commerce
Figure 7. BSFI
Figure 8. Telecommunications
Figure 9. Healthcare
Figure 10. Hospitality and Travel
Figure 11. Automotive
Figure 12. Others
Figure 13. AI CRM Tools Report Years Considered
Figure 14. Global AI CRM Tools Revenue, (US$ Million), 2020 VS 2024 VS 2031
Figure 15. Global AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 16. Global AI CRM Tools Revenue (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
Figure 17. Global AI CRM Tools Revenue Market Share by Region (2020-2031)
Figure 18. Global AI CRM Tools Revenue Market Share Ranking (2024)
Figure 19. Tier Distribution by Revenue Contribution (2020 VS 2024)
Figure 20. Cloud-based Revenue Market Share by Player in 2024
Figure 21. On-premise Revenue Market Share by Player in 2024
Figure 22. Global AI CRM Tools Revenue Market Share by Type (2020-2031)
Figure 23. Global AI CRM Tools Revenue Market Share by Application (2020-2031)
Figure 24. North America AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 25. North America Top 5 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 26. North America AI CRM Tools Revenue (US$ Million) by Type (2020 - 2031)
Figure 27. North America AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 28. US AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 29. Canada AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 30. Mexico AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 31. Europe AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 32. Europe Top 5 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 33. Europe AI CRM Tools Revenue (US$ Million) by Type (2020-2031)
Figure 34. Europe AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 35. Germany AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 36. France AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 37. U.K. AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 38. Italy AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 39. Russia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 40. Asia-Pacific AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 41. Asia-Pacific Top 8 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 42. Asia-Pacific AI CRM Tools Revenue (US$ Million) by Type (2020-2031)
Figure 43. Asia-Pacific AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 44. Indonesia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 45. Japan AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 46. South Korea AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 47. Australia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 48. India AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 49. Indonesia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 50. Vietnam AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 51. Malaysia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 52. Philippines AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 53. Singapore AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 54. Central and South America AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 55. Central and South America Top 5 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 56. Central and South America AI CRM Tools Revenue (US$ Million) by Type (2020-2031)
Figure 57. Central and South America AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 58. Brazil AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 59. Argentina AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 60. Middle East and Africa AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 61. Middle East and Africa Top 5 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 62. South America AI CRM Tools Revenue (US$ Million) by Type (2020-2031)
Figure 63. Middle East and Africa AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 64. GCC Countries AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 65. Israel AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 66. Egypt AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 67. South Africa AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 68. AI CRM Tools Industry Chain Mapping
Figure 69. Channels of Distribution (Direct Vs Distribution)
Figure 70. Bottom-up and Top-down Approaches for This Report
Figure 71. Data Triangulation
Figure 72. Key Executives Interviewed
Table 1. Global AI CRM Tools Market Size Growth Rate by Type, 2020 VS 2024 VS 2031 (US$ Million)
Table 2. Global AI CRM Tools Market Size Growth Rate by Application, 2020 VS 2024 VS 2031 (US$ Million)
Table 3. Global AI CRM Tools Revenue Grow Rate (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
Table 4. Global AI CRM Tools Revenue by Region (2020-2025) & (US$ Million)
Table 5. Global AI CRM Tools Revenue by Region (2026-2031) & (US$ Million)
Table 6. Emerging Market Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
Table 7. Global AI CRM Tools Revenue by Players (2020-2025) & (US$ Million)
Table 8. Global AI CRM Tools Revenue Market Share by Players (2020-2025)
Table 9. Global Key Players’Ranking Shift (2023 vs. 2024) (Based on Revenue)
Table 10. Global AI CRM Tools by Player Tier (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI CRM Tools as of 2024)
Table 11. Global AI CRM Tools Average Gross Margin (%) by Player (2020 VS 2024)
Table 12. Global AI CRM Tools Companies Headquarters
Table 13. Global AI CRM Tools Market Concentration Ratio (CR5 and HHI)
Table 14. Key Market Entrant/Exit (2020-2024) – Drivers & Impact Analysis
Table 15. Key Mergers & Acquisitions, Expansion Plans, R&D Investment
Table 16. Global AI CRM Tools Revenue by Type (2020-2025) & (US$ Million)
Table 17. Global AI CRM Tools Revenue by Type (2026-2031) & (US$ Million)
Table 18. Key Product Attributes and Differentiation
Table 19. Global AI CRM Tools Revenue by Application (2020-2025) & (US$ Million)
Table 20. Global AI CRM Tools Revenue by Application (2026-2031) & (US$ Million)
Table 21. AI CRM Tools High-Growth Sectors Demand CAGR (2024-2031)
Table 22. Top Customers by Region
Table 23. Top Customers by Application
Table 24. North America AI CRM Tools Growth Accelerators and Market Barriers
Table 25. North America AI CRM Tools Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
Table 26. Europe AI CRM Tools Growth Accelerators and Market Barriers
Table 27. Europe AI CRM Tools Revenue Grow Rate (CAGR) by Country: 2020 VS 2024 VS 2031 (US$ Million)
Table 28. Asia-Pacific AI CRM Tools Growth Accelerators and Market Barriers
Table 29. Asia-Pacific AI CRM Tools Revenue Grow Rate (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
Table 30. Central and South America AI CRM Tools Investment Opportunities and Key Challenges
Table 31. Central and South America AI CRM Tools Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
Table 32. Middle East and Africa AI CRM Tools Investment Opportunities and Key Challenges
Table 33. Middle East and Africa AI CRM Tools Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
Table 34. ClickUp Corporation Information
Table 35. ClickUp Description and Major Businesses
Table 36. ClickUp Product Features and Attributes
Table 37. ClickUp Revenue (US$ Million) and Gross Margin (2020-2025)
Table 38. ClickUp Revenue Proportion by Product in 2024
Table 39. ClickUp Revenue Proportion by Application in 2024
Table 40. ClickUp Revenue Proportion by Geographic Area in 2024
Table 41. ClickUp AI CRM Tools SWOT Analysis
Table 42. ClickUp Recent Developments
Table 43. HubSpot CRM Corporation Information
Table 44. HubSpot CRM Description and Major Businesses
Table 45. HubSpot CRM Product Features and Attributes
Table 46. HubSpot CRM Revenue (US$ Million) and Gross Margin (2020-2025)
Table 47. HubSpot CRM Revenue Proportion by Product in 2024
Table 48. HubSpot CRM Revenue Proportion by Application in 2024
Table 49. HubSpot CRM Revenue Proportion by Geographic Area in 2024
Table 50. HubSpot CRM AI CRM Tools SWOT Analysis
Table 51. HubSpot CRM Recent Developments
Table 52. Durable Corporation Information
Table 53. Durable Description and Major Businesses
Table 54. Durable Product Features and Attributes
Table 55. Durable Revenue (US$ Million) and Gross Margin (2020-2025)
Table 56. Durable Revenue Proportion by Product in 2024
Table 57. Durable Revenue Proportion by Application in 2024
Table 58. Durable Revenue Proportion by Geographic Area in 2024
Table 59. Durable AI CRM Tools SWOT Analysis
Table 60. Durable Recent Developments
Table 61. Zoho Zia Corporation Information
Table 62. Zoho Zia Description and Major Businesses
Table 63. Zoho Zia Product Features and Attributes
Table 64. Zoho Zia Revenue (US$ Million) and Gross Margin (2020-2025)
Table 65. Zoho Zia Revenue Proportion by Product in 2024
Table 66. Zoho Zia Revenue Proportion by Application in 2024
Table 67. Zoho Zia Revenue Proportion by Geographic Area in 2024
Table 68. Zoho Zia AI CRM Tools SWOT Analysis
Table 69. Zoho Zia Recent Developments
Table 70. C3.ai Corporation Information
Table 71. C3.ai Description and Major Businesses
Table 72. C3.ai Product Features and Attributes
Table 73. C3.ai Revenue (US$ Million) and Gross Margin (2020-2025)
Table 74. C3.ai Revenue Proportion by Product in 2024
Table 75. C3.ai Revenue Proportion by Application in 2024
Table 76. C3.ai Revenue Proportion by Geographic Area in 2024
Table 77. C3.ai AI CRM Tools SWOT Analysis
Table 78. C3.ai Recent Developments
Table 79. Zendesk Sell Corporation Information
Table 80. Zendesk Sell Description and Major Businesses
Table 81. Zendesk Sell Product Features and Attributes
Table 82. Zendesk Sell Revenue (US$ Million) and Gross Margin (2020-2025)
Table 83. Zendesk Sell Recent Developments
Table 84. Pipedrive Corporation Information
Table 85. Pipedrive Description and Major Businesses
Table 86. Pipedrive Product Features and Attributes
Table 87. Pipedrive Revenue (US$ Million) and Gross Margin (2020-2025)
Table 88. Pipedrive Recent Developments
Table 89. Freshworks Corporation Information
Table 90. Freshworks Description and Major Businesses
Table 91. Freshworks Product Features and Attributes
Table 92. Freshworks Revenue (US$ Million) and Gross Margin (2020-2025)
Table 93. Freshworks Recent Developments
Table 94. Salesforce Sales Cloud Corporation Information
Table 95. Salesforce Sales Cloud Description and Major Businesses
Table 96. Salesforce Sales Cloud Product Features and Attributes
Table 97. Salesforce Sales Cloud Revenue (US$ Million) and Gross Margin (2020-2025)
Table 98. Salesforce Sales Cloud Recent Developments
Table 99. itransition Corporation Information
Table 100. itransition Description and Major Businesses
Table 101. itransition Product Features and Attributes
Table 102. itransition Revenue (US$ Million) and Gross Margin (2020-2025)
Table 103. itransition Recent Developments
Table 104. Microsoft Dynamics 365 Corporation Information
Table 105. Microsoft Dynamics 365 Description and Major Businesses
Table 106. Microsoft Dynamics 365 Product Features and Attributes
Table 107. Microsoft Dynamics 365 Revenue (US$ Million) and Gross Margin (2020-2025)
Table 108. Microsoft Dynamics 365 Recent Developments
Table 109. Keap Corporation Information
Table 110. Keap Description and Major Businesses
Table 111. Keap Product Features and Attributes
Table 112. Keap Revenue (US$ Million) and Gross Margin (2020-2025)
Table 113. Keap Recent Developments
Table 114. Semrush Corporation Information
Table 115. Semrush Description and Major Businesses
Table 116. Semrush Product Features and Attributes
Table 117. Semrush Revenue (US$ Million) and Gross Margin (2020-2025)
Table 118. Semrush Recent Developments
Table 119. Nimble Corporation Information
Table 120. Nimble Description and Major Businesses
Table 121. Nimble Product Features and Attributes
Table 122. Nimble Revenue (US$ Million) and Gross Margin (2020-2025)
Table 123. Nimble Recent Developments
Table 124. Zapier Corporation Information
Table 125. Zapier Description and Major Businesses
Table 126. Zapier Product Features and Attributes
Table 127. Zapier Revenue (US$ Million) and Gross Margin (2020-2025)
Table 128. Zapier Recent Developments
Table 129. Raw Materials Key Suppliers
Table 130. Distributors List
Table 131. Market Trends and Market Evolution
Table 132. Market Drivers and Opportunities
Table 133. Market Challenges, Risks, and Restraints
Table 134. Research Programs/Design for This Report
Table 135. Key Data Information from Secondary Sources
Table 136. Key Data Information from Primary Sources
List of Figures
Figure 1. AI CRM Tools Product Picture
Figure 2. Global AI CRM Tools Market Size Growth Rate by Type, 2020 VS 2024 VS 2031 (US$ Million)
Figure 3. Cloud-based Product Picture
Figure 4. On-premise Product Picture
Figure 5. Global AI CRM Tools Market Size Growth Rate by Application, 2020 VS 2024 VS 2031 (US$ Million)
Figure 6. Retail and E-commerce
Figure 7. BSFI
Figure 8. Telecommunications
Figure 9. Healthcare
Figure 10. Hospitality and Travel
Figure 11. Automotive
Figure 12. Others
Figure 13. AI CRM Tools Report Years Considered
Figure 14. Global AI CRM Tools Revenue, (US$ Million), 2020 VS 2024 VS 2031
Figure 15. Global AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 16. Global AI CRM Tools Revenue (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
Figure 17. Global AI CRM Tools Revenue Market Share by Region (2020-2031)
Figure 18. Global AI CRM Tools Revenue Market Share Ranking (2024)
Figure 19. Tier Distribution by Revenue Contribution (2020 VS 2024)
Figure 20. Cloud-based Revenue Market Share by Player in 2024
Figure 21. On-premise Revenue Market Share by Player in 2024
Figure 22. Global AI CRM Tools Revenue Market Share by Type (2020-2031)
Figure 23. Global AI CRM Tools Revenue Market Share by Application (2020-2031)
Figure 24. North America AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 25. North America Top 5 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 26. North America AI CRM Tools Revenue (US$ Million) by Type (2020 - 2031)
Figure 27. North America AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 28. US AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 29. Canada AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 30. Mexico AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 31. Europe AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 32. Europe Top 5 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 33. Europe AI CRM Tools Revenue (US$ Million) by Type (2020-2031)
Figure 34. Europe AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 35. Germany AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 36. France AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 37. U.K. AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 38. Italy AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 39. Russia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 40. Asia-Pacific AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 41. Asia-Pacific Top 8 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 42. Asia-Pacific AI CRM Tools Revenue (US$ Million) by Type (2020-2031)
Figure 43. Asia-Pacific AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 44. Indonesia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 45. Japan AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 46. South Korea AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 47. Australia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 48. India AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 49. Indonesia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 50. Vietnam AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 51. Malaysia AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 52. Philippines AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 53. Singapore AI CRM Tools Revenue (2020-2031) & (US$ Million)
Figure 54. Central and South America AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 55. Central and South America Top 5 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 56. Central and South America AI CRM Tools Revenue (US$ Million) by Type (2020-2031)
Figure 57. Central and South America AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 58. Brazil AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 59. Argentina AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 60. Middle East and Africa AI CRM Tools Revenue YoY (2020-2031) & (US$ Million)
Figure 61. Middle East and Africa Top 5 Players AI CRM Tools Revenue (US$ Million) in 2024
Figure 62. South America AI CRM Tools Revenue (US$ Million) by Type (2020-2031)
Figure 63. Middle East and Africa AI CRM Tools Revenue (US$ Million) by Application (2020-2031)
Figure 64. GCC Countries AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 65. Israel AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 66. Egypt AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 67. South Africa AI CRM Tools Revenue (2020-2025) & (US$ Million)
Figure 68. AI CRM Tools Industry Chain Mapping
Figure 69. Channels of Distribution (Direct Vs Distribution)
Figure 70. Bottom-up and Top-down Approaches for This Report
Figure 71. Data Triangulation
Figure 72. Key Executives Interviewed
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